1. About These Terms
Pajor Pty Ltd (ABN 70 702 540 172) ("we", "us", "our") provides diversified professional services to individuals and businesses across Perth and wider Western Australia. These terms of service apply to all engagements unless we agree in writing to alternative terms. If there is any inconsistency between these terms and a signed engagement agreement, the signed agreement prevails to the extent of the inconsistency.
2. Quotes, Engagements and Scope
Work is performed on the basis of a written quote or engagement confirmation that sets out the scope, deliverables, timelines and fees. Work outside the agreed scope will only proceed after we have provided an updated quote and you have accepted it. Verbal requests for additional work are confirmed in writing before commencement wherever practicable.
3. Fees, Invoicing and Payment
- Fees are stated in Australian dollars and are exclusive of GST unless otherwise noted.
- Invoices are issued in accordance with the agreed engagement terms and are payable within the period stated on the invoice.
- Disbursements and third-party costs incurred on your behalf are passed through at cost or as otherwise quoted.
- Overdue amounts may attract interest and reasonable recovery costs where permitted by law.
4. Client Responsibilities
You agree to provide accurate, complete and timely information, documents and access reasonably required for us to perform the services. Delays caused by missing or incorrect information may affect delivery timelines, and we are not liable for losses arising from reliance on inaccurate information supplied by you or your representatives.
5. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or any other applicable legislation that cannot lawfully be excluded. Where services supplied to you are not of a kind ordinarily acquired for personal, domestic or household use, our liability for a failure to comply with a consumer guarantee that cannot be excluded is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.
6. Limitation of Liability
To the maximum extent permitted by law, and subject to section 5, we are not liable for indirect or consequential loss, loss of profit, loss of revenue or loss of business opportunity arising from the services. Our total liability for any claim relating to the services is limited to the fees paid by you for the services to which the claim relates.
7. Intellectual Property
We retain ownership of pre-existing materials, methodologies, templates and know-how used in delivering the services. Upon full payment of applicable invoices, you own the final deliverables created specifically for your engagement, excluding our pre-existing materials. You must not reproduce our deliverables for use by third parties without our prior written consent.
8. Confidentiality and Privacy
Both parties agree to keep confidential information received from the other party secure and to use it only for the purpose of the engagement. Our handling of personal information is described in our Privacy Policy, which forms part of these terms.
9. Independent Contractor
We perform services as an independent contractor. Nothing in these terms creates a partnership, joint venture, agency or employment relationship between the parties.
10. Suspension and Termination
Either party may terminate an engagement by giving written notice. You remain liable for fees for work performed and costs incurred up to the date of termination. We may suspend or terminate services if fees remain overdue, if you fail to provide required cooperation, or if continuing the engagement would place us in breach of the law or professional obligations.
11. Force Majeure
We are not liable for delays or failure to perform services caused by events beyond our reasonable control, including natural disasters, utility failures, industrial action, government restrictions or other unforeseen events. Affected timelines will be adjusted reasonably and communicated promptly.
12. Dispute Resolution
If a dispute arises, please contact us first so we can work toward a practical resolution. Both parties agree to attempt good-faith resolution before commencing formal proceedings.
13. Governing Law
These terms are governed by the laws of Western Australia, and the parties submit to the jurisdiction of the courts of Western Australia and any courts competent to hear appeals from those courts.
14. Changes to These Terms
We may update these terms from time to time. The current version published on this page applies to new engagements from the date of publication. For ongoing engagements, the version current at the start of the engagement applies unless we agree otherwise in writing.
15. Contact
Questions about these terms can be directed to ceo@pajor.site or through our contact page.